FAQ
Common questions, straight answers.
Everything you need to know before reaching out.
Working with us
Do you require long-term contracts?
No. We work on agreements that make sense for the scope — some projects are one-time, others are ongoing monthly. We're not in the business of locking people in. If something's working, clients stay. If not, they shouldn't have to.
How is pricing determined?
We don't publish a price menu because every business is different. We review the business first, then recommend what actually makes sense — and price accordingly. The free growth audit is how that conversation starts.
What's included in the free growth audit?
We look at your website, SEO visibility, social presence, and lead follow-up systems. From there we give you a personal recommendation for the highest-leverage thing to fix first — not a generic report, an actual opinion on your specific situation.
Do you work with small businesses or only large ones?
We work with businesses at every stage — solo practitioners, multi-location clinics, and growing service businesses. The work scales with the business. Small doesn't mean we take it less seriously.
Do you work with clients outside California?
Yes — we work with clinics and service businesses across the US. Most of our work is remote and has been since the beginning. Location doesn't limit what we can do together.
SEO & digital marketing
How long does SEO take to show results?
Honest answer: meaningful traction usually starts between 60–90 days for well-maintained sites in moderately competitive markets. Our case study with Bartley Physical Therapy showed 681% click growth in 90 days — but every market is different. We set realistic expectations upfront.
What makes your SEO different from other agencies?
We combine technical SEO with real content strategy and actual business understanding. We're not running the same playbook for every client — we look at what your specific competitors are doing, what your patients or customers are actually searching for, and build from there.
Do you run paid ads too?
Yes. We build and manage paid campaigns on Google and Meta. We focus on campaigns built around real offers and clear intent — not vanity impressions. SEO and ads work best together and we treat them that way.
AI solutions
What does an AI receptionist actually do?
It handles missed calls, answers common questions, collects lead information, and routes the right next step — automatically. It doesn't replace your staff, it makes sure nothing falls through the cracks when your team is busy or unavailable.
Is the AI trained on my specific business?
Yes. We build and train it on your services, FAQs, pricing structure, and brand voice before it goes live. It's not a generic chatbot — it knows your business.
Do I need to be technical to use these tools?
No. We handle the setup, training, and integration. If anything needs adjusting later, we make the change. You don't need to touch the backend.
Let's talk through your specific situation.
The growth audit is free and there's no obligation. We review the business and give you an honest take on where to start.
Request a Free Growth Audit